signal caught: error C0000005 — access violation


People often ask me why they get this error…

Unfortunately, there’s no one answer. This is a totally generic error message, and it could be anything. Typically, it’s a bug somewhere. But where?

You could try to manually isolate it…is it shaders? textures? displacement? some object in the scene?

Ideally, you’ll be able to submit a Crash Error Report (CER). That would let us see where the crash actually happened.

Crash Error Report

The backtrace in an Arnold log won’t tell you, because we hide all the symbols in the shipping Arnold. So every backtrace comes out with things like Ordinal0 or AiLightsPrepare or AiADPDialogStrings, because those just happens to be the nearest unhidden symbols.

If you had a linux backtrace, we could symbolicate that on our end to see where the crash is happening. But on Window, it’s not so easy.

****
* Arnold 7.0.0.1 [5e3b4fd3] windows clang-10.0.1 oiio-2.3.2 osl-1.12.0 vdb-7.1.1 clm-2.0.0.235 rlm-14.1.3 optix-6.6.0 2021/11/18 13:08:38
* CRASHED in Ordinal0 at 00:00:00, pixel (946, 377)
* signal caught: error C0000005 -- access violation
*
* backtrace:
>> 0 0x00007ffb083cc387 [ai      ] Ordinal0
*  1 0x00007ffb08a24b56 [ai      ]
*  2 0x00007ffb0891cd0c [ai      ]
*  3 0x00007ffb087eaa92 [ai      ] AiLightsPrepare
*  4 0x00007ffb088ce771 [ai      ]
*  5 0x00007ffb088d4ef6 [ai      ]
*  6 0x00007ffb0870b67a [ai      ] Ordinal0
*  7 0x00007ffb09244186 [ai      ] AiADPSendPayload
*  8 0x00007ffb09243da3 [ai      ] AiADPSendPayload
*  9 0x00007ffb08db0a54 [ai      ] AiADPSendPayload
* 10 0x00007ffb09245414 [ai      ] AiADPSendPayload
* 11 0x00007ffb0989a74c [ai      ] AiADPSendPayload
* 12 0x00007ffb0989a8ed [ai      ] AiADPSendPayload
* 13 0x00007ffbd77c1bb2 [ucrtbase] configthreadlocale
* 14 0x00007ffbd8807034 [KERNEL32] BaseThreadInitThunk
* 15 0x00007ffbd9d22651 [ntdll   ] RtlUserThreadStart

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s