In this case, I got a debug log from a customer, but there weren’t any rlm entries in the log. As I’ve mentioned before, the Arnold log can include entries for licensing. At the Warning + Info level, you’ll get [rlm] log entries like these, if something goes wrong:
00:00:10 444MB WARNING | [rlm] could not connect to any license server
00:00:00 444MB WARNING | [rlm] wrong license version for arnold 20140305, found licenses for: 00:00:00 444MB WARNING | [rlm] arnold 20140206 (20 licenses) 00:00:00 444MB WARNING | [rlm] arnold 20140206 (20 licenses) 00:00:00 444MB WARNING | [rlm] please contact email@example.com
00:00:03 749MB WARNING | [rlm] error checking out license for arnold (version 20140113): 00:00:03 749MB WARNING | [rlm] * Communications error with license server (-17) 00:00:03 749MB WARNING | [rlm] * Connection refused at server (-111)
And if you move the verbosity level up to Debug, then you’ll get some information about where Arnold is trying to get a license:
00:00:00 444MB | [rlm] checking connection to license servers ... 00:00:05 444MB | [rlm] 5055@LICSERVER1 ... DOWN 00:00:10 444MB | [rlm] 5053@localhost ... DOWN
So why didn’t the customer’s log show any rlm entries? He was getting watermarks, so something must be wrong, right? Well, something was wrong: Skip License Check was enabled in the Render Settings.
No rlm log entries = Skip License Check